Fotisto (hereinafter referred to as “Fotisto”, “we”, “us” or “our”) operates a platform and community marketplace that helps people form offline experiences and relationships directly with one another, where they can create, list, discover and book photography services within Pakistan, whether through our website or our mobile applications, as they are available (“Platform”).
“Affiliates” means companies related by common ownership or control. They can be financial and non-financial companies.
“Aggregated Information” means information about all of our users or specific groups or categories of users that we combine together so that it no longer identifies or references an individual user.
“Data Controller” means Fotisto, the company responsible for the use and processing of Personal Information.
“Third Parties” means companies or persons not related by common ownership or control (i.e. non-affiliates) or other unrelated individuals. Third Parties can be financial and non-financial companies, or persons other than you and Fotisto.
“Personal Information” means information (which may include sensitive information) relating to a living individual who is or can be identified either from that information or from that information in conjunction with other information that is in, or is likely to come into, the possession of the Data Controller.
WHAT TYPES OF INFORMATION DOES FOTISTO GATHER ABOUT ITS USERS?
that you give us
We receive, store and process information, including Personal Information that you make available to us when accessing or using our Platform and Services. Examples include when you:
fill in any form on the Platform, such as when you register or update the details of your user account, or when you supply ID and other verification information;
access or use the Platform, such as to search for or post Photography Services, make or accept bookings, pay for Photography Services, book or pay for any associated services that may be available, post comments or reviews, or communicate with other users;
link your account on a Third-Party site (e.g. Facebook) to your Fotisto Account, in which case we will obtain the Personal Information that you have provided to the Third-Party site, to the extent allowed by your settings with the Third-Party site and authorized by you;
communicate with Fotisto; and
share information with another Member.
we get from your use of our Platform
We also receive, store and process information, possibly including Personal Information, when you access or use our Platform and Services, including but not limited to:
When you use certain features of the Platform we may receive, store and process different types of information about your location, including general information (e.g. IP address, zip code) and more specific information (e.g. GPS-based functionality on mobile devices used to access the Platform or specific features of the platform). If you access the Platform through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details.
We may also receive, store and process Log Data, which is information that is automatically recorded by our servers whenever you access or use the Platform, regardless of whether you are registered with Fotisto or logged in to your Fotisto Account, such as your IP Address, the date and time you access or use the Platform, the hardware and software you are using, referring and exit pages and URLs, the number of clicks, device event information, pages viewed and the order of those pages, and the amount of time spent on particular pages.
Cookies and other Tracking Technologies
While you may disable the usage of cookies through your browser settings, we do not change our practices in response to a “Do Not Track” signal in the HTTP header from your browser or mobile application. We track your activities if you click on advertisements for Fotisto services on Third-Party platforms such as search engines and social networks, and may use analytics to track what you do in response to those advertisements.
Third-Party social plugins
Our Platform may use social plugins which are provided and operated by Third-Parties, such as Facebook’s Like Button.
As a result of this, you may send to the Third-Party the information that you are viewing on a certain part of our Platform. If you are not logged into your account with the Third-Party, then the Third Party may not know your identity. If you are logged into your account with the Third Party, then the Third Party may be able to link information about your visit to our Platform to your account with them. Similarly, your interactions with the social plugin may be recorded by the Third Party.
HOW FOTISTO USES AND PROCESSES THE INFORMATION THAT YOU PROVIDE OR MAKE
use, store and process information about you for the following general
to enable you to access and use the Platform;
to enable you to communicate with other Members, including but not limited to by sending them messages or other information during the Booking process;
to operate, protect, improve and optimize the Platform, Fotisto’s business, and our users’ experience, such as to perform analytics, conduct research, personalize or otherwise customize your experience, and to provide Client service;
to help create and maintain a trusted and safer environment on the Platform and Services, such as detection and prevention of actual and potential fraud and other harmful activity, conducting investigations and risk assessments, enforcing our Terms and policies, verifying any identifications provided by you (including by comparing the photo on that identification to another photo you provide to us), verifying addresses of studio spaces, and conducting checks against databases and information sources (such as but not limited to public government databases) for fraud detection and prevention, risk assessment and harm prevention purposes. In this regard, we may do any or all of the foregoing with or without further notifying you;
to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
to send you marketing, advertising, and promotional messages and other information that may be of interest to you, including information about Fotisto, our services, or general promotions for partner campaigns and services. You can unsubscribe or opt-out from receiving these communications in your settings (in the “Account” section) when you login to your Fotisto Account;
to administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Fotisto or our Third Party business partners; and
to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with Third Parties.
Fotisto Uses and Processes User Communications
We may, either directly or through Third-Parties we engage to provide services to us, review, scan, or analyze your communications with other users exchanged via the Platform for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research and Client support purposes. For example, as part of our fraud prevention efforts, the Platform may scan and analyze messages to mask contact information and references to other websites. This helps to prevent fraudulent actors from asking users to send them money outside of the Platform, such as by bank transfer or other money transfer methods. We may also scan, review or analyze messages for research and product development purposes to help make search, booking and user communications more efficient and effective, as well as to debug, improve and expand product offerings. We will not review, scan, or analyze your communications for sending Third-Party marketing messages to you. We will also not sell these reviews or analyses of communications to Third Parties. We will also use automated methods to carry out these reviews or analyses where reasonably possible. However, from time to time we may have to manually review some communications. By using the Platform, you consent that Fotisto, in its sole discretion, may, either directly or through Third-Parties we engage to provide services to us, review, scan, analyze, and store your communications, whether done manually or through automated means.
WHEN FOTISTO LOSES OR SHARES YOUR PERSONAL INFORMATION, AND TO WHOM
IMPORTANT: When you use the Platform, your data may be sent to the Pakistan and possibly other countries.
We may transfer, store, use and process your information, including any Personal Information, within the Pakistan and to countries outside of the Pakistan. Please note that laws vary from jurisdiction to jurisdiction, and so the privacy laws applicable to the places where your information is transferred to or stored, used or processed in, may be different from the privacy laws applicable to the place where you are resident.
Your Personal Information may be disclosed as follows:
of your public profile page that contain some Personal Information may
be displayed in other parts of the Platform to other users for marketing
purposes or if you post content in a community forum or other features
on the Platform that are visible to the general public.
public Photographer Profile page will always include some minimum
information such as the city where the Photographer is based, your
listing description, your calendar availability, your public profile
photo, your responsiveness in replying to users’ queries, and any
additional information you share with other Members. Your public
Photographer Profile page may also include aggregated demand information
(such as number of page views over a period of time). Parts of your
public Photographer Profile page may be displayed in other parts of the
Platform to other Members and/or Third Party platforms for marketing
purposes. The Platform may also display the Photographer’s approximate
geographic location on a map, such that a user can see the general area
of where the Photographer is based.
Platform allows your public profile and public Photographer Profile
pages to be included in search engines, in which case your public
profile and public Photographer Profile pages will be indexed by search
engines and may be published as search results. This option is enabled
by default, and you may opt out of this feature by changing your
settings on the Platform. If you change your settings or the information
on your public profile or public Listing pages, Third-Party search
engines may not update their databases quickly or at all. We do not
control the practices of Third-Party search engines, and they may use
caches containing outdated information, including any information
indexed by the search engine before you change your settings or the
information on your public profile or public Listing pages.
you submit a request to book Photography Services, your full name, and
other Personal Information you agree to pass through to the Photographer
will become visible to the Photographer of any listing you Book or
request to Book. We may also disclose parts of your public profile;
other Member reviews of you; and any additional information you share
with other Members. In addition, if you agree to be contacted by the
Photographer by phone before your request to Book is accepted, and the
Photographer decides to do so, Fotisto will call your phone number
first, before connecting you with the Photographer(s). We will not share
your phone number unless there is a confirmed booking; if there is a
confirmed booking, your phone number will become visible to the
Photographer(s)/Client, who may call you directly.
your request to book Photography Services is accepted by the
Photographer or when a user books your Photography Services, we will
disclose some of your Personal Information to the Photographer and any
confirmed Client(s). However, your billing and payout information will
never be shared with another user.
a Photographer accepts your request to book Photography Services, the
Photographer may elect to use Third-Party services available through the
Fotisto platform to assist with managing the Photography Services, such
as photo gallery providers. The Photographer may use features on the
Fotisto platform to share information about the Client with that
Third-Party service provider for the purposes of coordinating the
delivery of Photography Services, including dates of service, Client
name, and the Client’s anonymized email address.
a Client uses your Photography Services or when you use a Photographer’s
Photography Services, we may ask you to review the Client, Photographer,
or the Photography Services. If you choose to provide a review, your
review may be public on the Platform. Likewise, another Member’s review
of you as a Client or Photographer may be public on the Platform.
may link your account on a Third-Party social networking site to your
Fotisto Account. We refer to a person’s contacts on these Third-Party
sites as “Friends”. When you create this linkage:
some of the information you provide to us from the linking of your accounts may be published on your Fotisto Account profile;
your activities on the Platform may be displayed to your Friends on the Platform and/or that Third-Party site;
a link to your public profile on that Third-Party social networking site may be included in your Fotisto public profile;
other Fotisto users may be able to see any common Friends that you may have with them, or that you are a Friend of their Friend if applicable;
other Fotisto users may be able to see any schools, hometowns or other groups you have in common with them as listed on your linked social networking site(s);
the information you provide to us from the linking of your accounts may be stored, processed and transmitted for fraud prevention and risk assessment purposes; and
the publication and display of information that you provide to Fotisto through this linkage is subject to your settings and authorizations on the Platform and the Third-Party site.
may distribute parts of the Platform (including your Listing) for
display on sites operated by Fotisto’s business partners and affiliates,
using technologies such as HTML widgets. If and when your Listings are
displayed on a partner’s site, information from your public profile page
may also be displayed.
may also engage Third Parties to provide services to us, including but
not limited to technology services and services to help verify your
identification, to help match the photo on your ID to other photos of
yourself you send to us, to conduct checks against databases such as but
not limited to public government databases (where legally allowed), to
otherwise assist us with fraud prevention and risk assessment, to assist
us with Client service, to serve targeted ads, and to facilitate the
payments or reimbursements you request. We may provide Personal
Information about you to these Third Parties, or give them access to
this Personal Information, for the limited purpose of allowing them to
provide these services. For example, if we hire Third Parties, where
permitted by applicable law, to conduct checks against databases such as
but not limited to public government databases, we may provide your
Personal Information, such as your full name and date of birth, to the
Third Parties for the limited purpose of allowing them to conduct such
checks, including background or registered sex offender checks, on our
behalf. We will ensure that such Third Parties have contractual
obligations to protect this Personal Information and to not use it for
any jurisdiction in which we facilitate the Collection and Remittance of
Taxes or Opt-in for Photographer Remittance of Taxes as described in the
“Taxes” section of the Terms of Service , Photographers
and Clients expressly grant us permission, without further notice, to
store, transfer and disclose data and other information relating to them
or to their transactions, bookings, Photography Services, including, but
not limited to, personally identifiable information such as Photographer
or Client’s name, listing addresses, transaction dates and amounts, tax
identification number(s), the amount of taxes received by Photographers
from Clients, or allegedly due, contact information and similar
information, to the relevant Tax Authority.
acknowledge, consent and agree that Fotisto may access, preserve and
disclose your account information and Collective Content if required to
do so by law or in a good faith belief that such access, preservation or
disclosure is reasonably necessary (a) to respond to claims asserted
against Fotisto; (b) to comply with legal process (for example,
subpoenas and warrants); (c) to enforce and administer our agreements
with users, such as the Terms of Service ,
the Payments Terms of Service ,
investigation, Client support, product development and de-bugging
purposes; or (e) to protect the rights, property or personal safety of
Fotisto, its users or members of the public.
We will use commercially
reasonable efforts to notify users about law enforcement requests for
their data unless:
In instances where Fotisto complies with legal requests for user data without notice to the user for the reasons described above, Fotisto will use commercially reasonable efforts to notify that user about the request after the fact if we determine in good faith that we are no longer legally prohibited from doing so and that no Risk Scenarios apply.
providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law; or
we believe that providing notice would (a) be futile, (b) be ineffective, or (c) would create a risk of injury or bodily harm to an individual or group, or (d) create or increase a risk of fraud upon Fotisto’s property, its Members, the Platform, Application, or Services (collectively, “Risk Scenarios”).
may also publish, disclose and use Aggregated Information and non-personal information
for industry and market analysis, demographic profiling, marketing and advertising, and
other business purposes.
STATE PRIVACY LAWS
For California & Vermont residents: Fotisto Payments will not share information it collects about you with Affiliates or Third Parties, except as required or permitted by your state’s law.
BUSINESS TRANSFERS BY FOTISTO
HOW TO ACCESS, CHANGE OR DELETE YOUR INFORMATION, OR CANCEL YOUR FOTISTO
You may review, update, correct or delete the Personal Information in your Fotisto Account. If you would like to correct your information or cancel your Fotisto Account entirely, you can do so by logging in to your Fotisto Account. Please also note that any reviews, forum postings and similar materials posted by you may continue to be publicly available on the Platform in association with your first name, even after your Fotisto Account is cancelled.
SECURING YOUR PERSONAL INFORMATION
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your Personal Information against unauthorized access, destruction or alteration. However, no method of transmission over the Internet, and no method of storing electronic information, can be 100% secure. So, we cannot guarantee the security of your transmissions to us and of your Personal Information that we store.
YOUR PRIVACY WHEN YOU ACCESS THIRD-PARTY WEBSITES AND RESOURCES
SPECIAL FEATURES AND PROGRAMS
Referral service and requesting references
The Platform provides a referral service that allows you to invite your friends and contacts to use the Platform. The Platform also allows you to ask your friends and contacts to write a reference for you, to be published on your Fotisto profile.
We may integrate the Platform with third party sites such as Facebook, so that you can send invitation messages or requests for references via the third party site itself. These messages will be sent by the third party site, and Fotisto does not collect or retain the contact information that is used to send them.
You may also send invitation/request emails via the Platform itself, in which case we will ask you for the contact information to which to send your invitation/request. You can type in the email addresses or other contact information manually, or you can choose to import the contacts in your address book(s). In both cases, we may use and store this information for the sole purposes of allowing you to send your friends and contacts an invitation or request for a reference, and for fraud detection and prevention. With respect to referrals, we will also store the email addresses of your invitees to track if your friend joins Fotisto in response to your referral.
If you request us to import your contacts, we will collect, but not store, the username and password for the email account you wish to import your contacts from. We will use this information only for the purpose of importing your contacts.
For all other questions or concerns, please email us at www.Fotisto.com/contact
Fotisto uses “cookies” in conjunction with the Platform to obtain information. A cookie is a small data file that is transferred to your device (e.g. your phone or your computer) for record-keeping purposes. For example, a cookie could allow the Platform to recognize your browser, while another could store your preferences and other information.
Your browser may allow you to set how it handles cookies, such as declining all cookies or prompting you to decide whether to accept each cookie. But please note that some parts of the Platform may not work as intended or may not work at all without cookies.
Fotisto cookies and Third Party cookies
We may also allow our business partners to place cookies on your device. For example, we may use Google Analytics for web analytics, and so Google may also set cookies on your device. As further explained below, Third Parties may also place cookies on your device for advertising purposes.
There are two types of cookies used on the Platform, namely “persistent cookies” and “session cookies”.
Session cookies will normally expire when you close your browser, while persistent cookies will remain on your device after you close your browser, and can be used again the next time you access the Platform.
The Platform may also use other technologies with similar functionality to cookies, such as web beacons and tracking URLs to obtain Log Data about users. We may also use web beacons and tracking URLs in our messages to you to determine whether you have opened a certain message or accessed a certain link.
Uses for Fotisto cookies
to enable, facilitate and streamline the functioning of the Platform across different webpages, devices and browser sessions.
to simplify your access to and use of the Platform and make it more seamless.
to monitor and analyze the performance, operation and effectiveness of the Platform, so that we can improve and optimize it.
to show you content (which may include advertisements) that is more relevant to you.
for fraud detection and prevention.
Uses for Third-Party cookies
In addition, Facebook places a cookie via the Platform that allows Facebook to obtain aggregated, non-Personal Information to optimize their services
Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies by visiting the Help portion of your browser’s toolbar. If you choose to decline cookies, please note that you may not be able to sign in, customize, or use some of the interactive features of the Platform. Flash cookies operate differently than browser cookies, and cookie management tools available in a web browser will not remove flash cookies. To learn more about how to manage flash cookies, you can visit the Adobe website and make changes at the Global Privacy Settings Panel .